Frequently asked questions

About choosing a piece, delivery, returns and caring for your furniture.

Choosing a piece

Every product page lists the piece's measurements and how it arrives. Measure the doorways, stairs and corners on the way to the room; most sofas pass an 80 cm door.

Yes. Ask for up to four free swatches and we post them the same week.

Some tables and sofas come in more sizes than we show. Write to us with the size you need and we tell you what is possible.

Delivery

Small pieces leave within two working days. Larger ones arrive in one to two weeks, on a day you choose, carried to the room you want.

Free on orders over $150, and a flat $15 below that.

Most pieces arrive assembled. The rest need ten minutes and the tools in the box, or ask for our assembly service at checkout.

Returns and care

Yes, within sixty days. Tell us and we collect it for free, then refund you once it is back with us.

Dust with a soft dry cloth, keep it out of direct sun and away from radiators, and oil it once a year with the oil in the box.

Free delivery over $150

60 days to change your mind

Wood from managed forests